FAQs

The driver will be waiting for you at the arrivals hall of Kefalonia airport, ferry port/cruise terminal, after you have collected your luggage.

The driver will be holding a sign with the Lead Passenger’s name provided to us at the time of  booking.

Departures: If you are being collected from a hotel, the driver will meet you in the hotel’s main lobby. If you are being collected from a private apartment or villa, please wait out front at the scheduled pick-up time.

In other cases, please provide us with an address and specific details (plaza, square, landmark, etc.) of where you would like to be collected from during the booking process. 

Yes,we provide a 24hr service.

In this “FAQs”category, you can pay by cash to the driver on the day or via PayPal upon request at efltaxi@gmail.com (plus the transaction fees depending on the ammount of money you transfer to)

Price quoted online is the price you pay.

Many clients in this “FAQs” category ask if  “the price is per person” but absolutely No, the price we quote is the total price.

No,we will track your plane’s progress when it is in the air.

Yes,you may cancel your booking, we have a free cancellation policy.

A top notch question in “FAQs” category, has an easy answer: You can book your transfer by contacting us , phoning us, using your favorite app, sending us an email or using our contact form to discuss the details of your transfer.

You can easily plan a trip around Kefalonia for any number of passengers. Our ”KTS team” will send you a reply within a couple of minutes!

This most commonly occurs due to a misspelt email address.If this happens to you please contact us on +30 6977 95 87 00 or send a WhatsApp or Viber message and we will deal with your booking as quickly as possible.

The “Meet & Greet” service is where the drivers will park their vehicle and meet you with a name board in the appropriate place (e.g in arrivals hall at the airport).

The driver will put exactly what you entered in the “Name , First/Last” field onto the name board,therefore if you’d rather the driver doesen’t know the passenger’s name then use a pseudonym instead.Obviously you will need to make sure the passenger is aware so they what to look out for.

Yes,we are fully licensed,drivers and vehicles.

Yes, upon request we can arrange for child and booster seats to be included for your journey at no extra cost.

We advise you get to the airport at least 2 hours before the scheduled departure time for international flights and 1 hour before the scheduled departure for domestic flights.

We have a network of local operators, if we can not supply the vehicle we will be able to book the journey with one of our other partner companies. We will do this automatically and for the same price. 

All reservations are for private transfers and you, will be the vehicle’s only passengers. This means no queues, no waiting for other passengers to arrive and no additional stops.